0x Unknown , 0x Marketing call, 0x Harassment calls, 0x Insurance Company, 0x Competition or lottery, 0x Survey, 0x Collection agency, 0x Other, 1x Cost trap, 0x DeceitReviews: 1 Score: 1 (1-5)
0871-789-1631 is the official contact number for Kaspersky Labs, the Internet security software company. I refused to renew my contract with them 'cos their customer service is terrible. They tried to auto renew it and direct debit me but wouldn't answer my emails complaining about this so I had to ring them up. I was kept hanging around and moved from dept to dept resulting in a three mobile call lasting 19 mins 31 secs. For this I was billed £8.783 access charge and £2.534 service charge. Total £11.317 + VAT to stop them charging me for something I'd told them I didn't want. Absolutely disgusting rip off. Don't ever use Kaspersky unless you want the same to happen to you.